Lavie AI

Privacy Policy

Last Updated: April 2026

At Lavie AI, we take your privacy seriously. This policy explains how we handle the data you provide when using our AI Image Generator.

1. Image Generation & Storage

When you generate images using Lavie AI, the process and storage depend on your account status:

  • Free & Guest Users Images generated by free registered users and guests are public by default and will be displayed on our Photo Wall to inspire others. Note
    ⚠️ Note: Guest generations are tied to your current device and browser session. If you use a public computer, another user logging in on the same browser might inherit your guest history. Guest generations are periodically cleared to manage server space. Content that violates our safety rules, including explicit (NSFW), exploitative, hateful, or illegal content, may be blocked and deleted.
  • Premium Subscribers Images generated by active premium subscribers (Creator, Plus, Studio) are private by default and securely stored in your personal history. You have full control over your images and can delete them permanently from your account at any time. Content that violates our safety rules may still be removed from our services.

2. AI Model Training

We have a strict policy regarding your creativity: Your prompts, uploaded reference images, and generated artworks are never used to train our AI models or shared with third-party model providers for training purposes.

3. Taking Control of Your Data

If you wish to have full control over the privacy and retention of your generated images, we strongly recommend creating a free account. Registered users can manage, download, or delete their generation history directly from their dashboard.

Subscription Switch & Refund Settlement Policy

When you switch subscription plans (tier or billing cycle), your previous subscription is settled automatically based on remaining refundable credits under our current refund policy.

  • Plan switch is effective immediately once the new order is confirmed.
  • Previous subscription is canceled, and refund settlement is calculated from remaining refundable credits tied to the previous order.
  • Refund arrival depends on payment-channel processing time and is typically completed within 3-7 business days.
  • For mistaken upgrades, contact support within 24 hours for priority review. Priority review does not guarantee instant channel settlement.
  • Refund and credit-settlement processing may involve automated retries for reliability if the payment channel is temporarily unavailable.